Política de envío

CAITLIN ABUT

Thank you for shopping with CAITLIN ABUT. We are committed to delivering your clothing products accurately, in good condition, and within a reasonable timeframe.

1. Order Processing Time
   Orders are processed within 1-3 business days (Monday through Friday, excluding public holidays) after payment confirmation. During peak seasons or sales events, processing may take up to 5 business days. You will be notified by email if significant delays occur.

2. Shipping Rates and Delivery Estimates
   Shipping costs are calculated and shown at checkout based on your location and selected shipping method. Estimated delivery time for standard shipping is 10-15 business days. Please note that delivery estimates are not guaranteed and may vary due to carrier delays, weather conditions, customs processing, or logistical issues.

3. Shipment Confirmation and Tracking
   Once your order is shipped, you will receive a confirmation email with a tracking number. Tracking information typically becomes active within 24-48 hours. If you do not receive tracking details within 3 business days after your order was marked as shipped, please contact us.

4. Incorrect Address Disclaimer
   You are responsible for providing a complete and accurate shipping address at checkout. CAITLIN ABUT is not liable for orders delivered to an incorrect or incomplete address provided by the customer. If a package is returned to us due to an address error, we will contact you to arrange reshipment, and additional shipping fees will apply.

5. Lost or Damaged Packages
   Lost Packages: If your package is lost in transit, please contact us within 7 days of the expected delivery date. We will work with the carrier to resolve the issue.
   Damaged Items: If your order arrives damaged, contact us within 48 hours of delivery and provide clear photos of the damaged item(s) and packaging. We will review the case and offer a replacement or partial refund as appropriate.

6. Apparel Care and Usage Notice
   Clothing items should be worn, washed, and cared for according to the care label instructions provided. CAITLIN ABUT is not responsible for damage resulting from improper washing, drying, alteration, or misuse of the products. No returns or claims will be accepted for items damaged by incorrect care.

7. International Shipping and Customs
   For orders shipped outside the United States, customs duties, taxes, or import fees may apply depending on the destination country. These charges are the responsibility of the customer and are not included in the product price or shipping cost. Please check with your local customs office before ordering. Delays caused by customs are beyond our control.

8. Contact Information
   If you have any questions about this Shipping Policy, please contact us:
   Company Name: CAITLIN ABUT
   Phone: +1 253-305-1584
   Email: info@toninoprotech.shop
   Physical Address: 19445 SW 14th St, Pembroke Pines, FL 33029, United States